Local support for our customers
Round-the-clock access to our service.
To us, service means providing our customers with constant accessibility and continuous operations in the event of a breakdown. The name Lutz Elevators stands for expertise and a devotion to providing our customers and their lift installations with uncompromising service. We want our service standards to be measured against only the best in the business.
Regular maintenance is a basic precondition for ensuring that an elevator operates reliably and enjoys a long working life. As your service partner, we are always on hand to provide support and assistance.
Always at your service
Service to us means being on call at all times in case of emergencies. LUTZ Service stands for expertise and a devotion to providing our customers and their lift installations with uncompromising service. We want our service standards to be measured against only the best in the business. Service is everything. The team at our communications and emergency response centre is available around the clock, 365 days a year. This ensures that our technicians have immediate access to all data and can provide the quickest solution in the event of a problem. Lutz technicians are among the best in the industry. They know the ins and outs of their installations down to the very last detail and will personally be on site in the event of a fault or breakdown. That saves time and resources and avoids unnecessary frustration. The service expertise of Lutz Elevators is not just limited to our own installations. On request, our specialists will service your entire elevator system, regardless of the manufacturer. Take a moment to explore our comprehensive range of services, which we will gladly adapt to suit the individual needs of each of our customers. Safety-related maintenance and regular servicing come as standard to our accomplished technicians, whether we are dealing with lift installations manufactured by LUTZ Elevators or by third-party manufacturers. Our central warehouses carry a large stock of spare parts for all standard makes and components used in modern elevator technology. As a result, our local service technicians can organise the fastest possible repairs to your damaged installation.